We want you to enjoy the ride with your little one as long as possible. That’s why we offer you a Lifetime Warranty on a selection of our prams.
You simply have to register your new Joolz stroller on our website within six months of purchase, and you’re ready to enjoy carefree strolling for a lifetime.
If you do not register your Joolz pram within 6 months of purchase, or if your model is not eligible for Lifetime Warranty, you're still safe!
You will automatically receive a 2 year warranty on all Joolz products, starting from the date of purchase.
Just make sure you keep your original proof of purchase which shows the purchase date, because without it, your warranty cannot be validated.
For convenience, you may still wish to register your Joolz below to keep your serial number and a copy of your receipt safely on digital record.
Ready to go? Let's start with your contact details:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Download Joolz AU Warranty Terms & Conditions
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